Carvana barely a small company. In fact, it is Fortune 500, whose revenues amounted to about 14 billion dollars last year to sell used vehicles via the Internet and through the unique “car selling machines”.
But she has young CIS, described by Ciso Dina Mathers as Scappy and trick. As a result, I told the attendees at Google Cloud 25, knowing something or two about safety strategies for small teams.
One of its biggest advice is to take advantage of artificial intelligence. “We have created Amnesty International's agent internally trained in our security policies, and employees can ask questions on him,” said Maherz.
Google Cloud Next in Las Vegas is the company's gathering for analysts, customers, journalists and others to compare notes and share best practices about the best way to take advantage of the Google Cloud platform tools, especially when it comes to AI.
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Amnesty International's agent knows the company's policy
The purpose of artificial intelligence agent was to facilitate workers in compliance with Carvana security policies by removing the need to go through large quantities of policy documents.
“How many of us have a lot of policies and criteria that no one looks at everything?” I asked. The agent will read to employees, then summarize the information and answer their questions. “Who wants to read the 16 -page policy document when you can just ask a question of artificial intelligence?”
Related: AI agent is a revolution in daily life.
Carvana's compliance employee soon realized the benefits of artificial intelligence agent. She is accused of answering detailed questionnaires from the financial services companies that Carvana works on sellers security policies and agreements at the service level. Each financier has unique concerns about the partner's safety and asks questions in her own way.
As a result, the compliance employee often asks Mathers or its team members about the nuances of the security policy. Majorz said that filling such a questionnaire could take 40 hours of work.
But when the officer realized that the artificial intelligence agent was aware of these policies like any human colleague and was able to answer complex and detailed questions – he was never busy doing this – she had the best new friend.
“Therefore, what takes 40 hours now takes one hour,” said Ma’ids.
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Humans work behind artificial intelligence and vice versa
In response to a question about the reliability of such a process, and the risks involved in dependence on the tool of artificial intelligence, Ma’ids noted that Carvana does not depend exclusively on technology. Doublechects compliance with accuracy and consistency.
This approach – where artificial intelligence agent collects the hard work process, while humans are looking for access to this properly – is part of an emerging process in the functioning of organizations from artificial intelligence, according to the Davis Vice President of the Global Specialized Global Sales Cloud, who managed the session.
“You often have companies working with artificial intelligence as artificial intelligence works behind humans,” Davis said, as I made claims, answer questions and fill in detail. “I started seeing this face, where the agent does, and the person works behind the agent.”
Davis said that security continues to work on the first human model, mostly, but this began to change: “I think we will arrive there in safety, but I think it will take some time.”
The compliance tool is only one of the artificial intelligence agents created by Carvana to enhance its security. Another was designed to reduce the burden on security operations employees, who usually have a lot of time to discover and address security policy violations with workers. Now, Amnesty International's Undersecretary is making this while security personnel focus on high -level work.
“It is not fun to raise the revolution of” politics “.” No one wants to spend all day saying: “No, you cannot redirect email to your email to your personal email.”
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