Automation may change the nature of security jobs, but it won’t eliminate them anytime soon. While it’s great for some tasks as a supplement, there are still others that are better left entirely to humans.
Your choice of process automation depends on whether the benefits outweigh the risks, says Rob Boyce, managing director of Accenture Security. The level of risk you take depends on how you approach the process and the tasks you choose to automate.
He adds that while automation tools have come a long way, there is still room for improvement. There are still decisions to be made about how they will evolve and where they fit into the business. In its current form, the technology works well for simple tasks but has not advanced to tackle complex ones.
Additionally, the machine learning algorithms that power automation are still imperfect. “Machine learning isn’t always yes or no,” says Corey Nachreiner, CTO of WatchGuard Technologies. Often, people still need to analyze the results to determine their meaning.
Automation requires a thoughtful approach, says Boyce. Here, Boyce and Nachreiner discuss which security tasks are best prioritized for automation, and which ones aren’t working well. Where have you implemented automation so far, and where have you found it most effective? Feel free to share your story in the comments.
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