For example, a financial services organization dealing with a suspected ransomware attack can use a centralized service console to coordinate responses across internal teams and external security vendors. The console supports secure messaging, video conferencing, and automated documentation of actions, helping organizations streamline communications and decision-making.
The company claims to provide 24/7 access to the AWS Customer Incident Response Team (CIRT), enabling organizations to escalate complex incidents when needed.
Enterprise importance and use cases
Companies in sectors such as healthcare, financial services and e-commerce can benefit from these capabilities. In healthcare, for example, GuardDuty's AI/ML detections can help identify attempts to access sensitive patient data, while its incident response service ensures rapid coordination to mitigate the impact.
